Built from real service-business operations
The workflow is shaped by live repair-service intake: customers asking for urgent help, owners driving between jobs, and paid leads scattered across channels.
Founder-led setup · Private beta for selected service businesses
Never miss another paid lead.
Bazas gives service businesses an AI receptionist and dispatcher that answers calls, texts, Yelp, Thumbtack, and email — then qualifies the job, books appointments, follows up, and keeps every customer detail in one system.
Built by an operator
Human takeover
Data isolated
No data sales
Demo maps your real lead sources
AI rules are reviewed before going live
Owner can pause, edit, or take over
Prefer async? Request early access:
Demo first. We confirm fit before onboarding.
bazas — inbox
Sarah M.2m
Need plumber ASAP, kitchen leak
Mike R.5m
Water heater quote?
+1 (555) 01212m
Can you come tomorrow?
New
Qualified
Booked
Follow-up
Encrypted
TLS in transit + AES at rest
Data isolated
Per-organization isolation
No data sales
We never sell your data
Founder demos verify the actual channels, calendar flow, and owner-approval rules before customer-facing automation is enabled.
Integrates withAccounting exportsGoogle CalendarTwilio SMSYelpThumbtackGoogle LSAVoice AIMicrosoft 365Privacy policy →
What happens in the founder demo
No self-serve guesswork. We map your real lead flow first.
The first goal is to confirm where money is leaking before any customer-facing automation goes live.
See the founder demo agenda01
Map channels
Calls, SMS, Yelp, Thumbtack, email, website forms, calendar, and who answers today.
02
Find leaks
Where paid leads wait too long, lack details, miss follow-up, or need owner review.
03
Scope pilot
What AI may draft, book, route, or pause before any customer-facing automation goes live.
The problem
The most expensive lead is the one you answer too late.
Slow Response
Customers move on
speed-to-lead matters*
Calls arrive while you are driving, working, or asleep. By the time you check, the customer may already be booked with someone else.
Answered → qualified → booked
Scattered Channels
Context disappears
calls, texts, marketplaces, email
Yelp, Thumbtack, SMS, email, and voicemail all tell part of the story. The team loses source, urgency, address, and job details.
One inbox + one customer timeline
Forgotten Follow-up
Warm leads go cold
busy days break manual reminders
A customer asks for tomorrow, then stops replying. Without a safe follow-up loop, that paid lead quietly disappears.
Follow-ups stay visible and pausable
* Lead response research consistently shows faster replies improve contact and booking rates.
Bazas focuses first on the revenue leak: missed paid leads, scattered context, and inconsistent follow-up.
How it works
From paid lead to booked job.
01
Connect every lead source
Map calls, SMS, email, Yelp, Thumbtack, website chat, and your calendar during founder-led setup.
02
Qualify and book safely
Bazas configures service boundaries, required job details, calendar logic, and human takeover before customer-facing automation goes live.
03
Keep the whole job context
Replies, call transcripts, appointments, follow-ups, customer history, receipts, mileage, and exports stay tied to the same record.
Trust proof
More than an answering service. More than a CRM.
Bazas connects the front-desk response loop to the business memory behind it: customer history, calendar context, job notes, follow-ups, and operator control. The proof layer is workflow-based because early customers need confidence before customer-facing automation goes live.
Anonymized lead workflow
Founder-led fit check
Operator approval rules
Proof without fake testimonials
Instead of invented logos or ratings, Bazas shows the actual operating loop: capture the lead, collect required details, route review, book safely, and preserve context.
Human takeover stays central
AI can assist replies and follow-ups, but the operator can step in, edit, pause, or override workflow decisions when judgment matters.
Operational workflow proof
1
Call, SMS, Yelp, Thumbtack, or email lead arrives
2
AI receptionist answers and captures the job details
3
AI dispatcher qualifies, checks context, and routes booking
4
Bazas saves the conversation, appointment, follow-up, and customer history
No inflated guarantees. Claims stay tied to product workflow, human control, and founder-led onboarding.
Product
The lead-to-job operating system.
AI Receptionist + Dispatcher
Answer, qualify, book
- →Answers calls, SMS, Yelp, Thumbtack, email, and website leads
- →Qualifies service type, urgency, address, timing, and missing details
- →Books only when rules and required information are satisfied
- →Escalates to the owner when judgment or review is needed
Sarah M.2m
Need plumber ASAP, kitchen leak
Mike R.5m
Water heater quote?
+1 (555) 01212m
Can you come tomorrow?
Home_Depot_Scan_Success
VendorHome Depot #4521
Amount$142.87
CategoryMaterials & Supplies
Sales Tax$11.43 (captured)
Mileage12.4 mi linked
Accounting exportReady to review
Business Memory
One customer/job record
- →Conversation, call transcript, appointment, and job notes stay together
- →Technician/calendar context stays visible before booking
- →Follow-up history is tied to the lead source and customer timeline
- →Receipts, mileage, and accountant exports become the expansion layer
Provider-Agnostic Platform
Connect your front desk stack
- →Voice AI adapters connect calls and transcripts into the CRM
- →Google Calendar turns qualified demand into booked appointments
- →Yelp, Thumbtack, SMS, email, and website leads share one timeline
- →CSV exports, mileage, and receipts extend the system of record
Accounting exports
Finance handoff
Google Calendar
Job scheduling
Twilio SMS
Reviewed replies
Voice AI
Call capture
GPS Mileage
Auto-track
Accountant export
Review-ready
AI Intelligence
AI that understands the job context.
Not a persona brand. Not a single voice vendor. Bazas keeps provider-agnostic AI connected to your real services, policies, calendar, and customer history.
AI Receptionist / Dispatcher
A provider-agnostic front desk for your service business
- →Answers missed calls after your rules, hours, and handoff paths are configured
- →Connects through provider-agnostic voice adapters instead of locking you into one persona or vendor
- →Uses your pricing, services, booking rules, and availability from Bazas context
- →Books appointments only when required information and calendar rules are satisfied
- →Stores every call transcript, note, and follow-up in your CRM timeline
Voice AI — provider adapter
Sample call
Caller
“Hi, I need someone to fix a leaking pipe under my kitchen sink.”
AI
“Of course — I can collect the details and have the team confirm the exact quote. What address and timing work best?”
Caller
“Thursday morning would be perfect.”
Booking request captured: Thu morning — Kitchen sink repair
Knowledge Graph — Demo
💬Conversations
2,847
📞Call Transcripts
312
⭐Customer Reviews
189
📋Pricing & Policies
48 rules
🔧Service History
1,204 jobs
Updated from approved business contextContext sync on
AI Knowledge Base (RAG)
Keeps your business context usable
- →Approved conversations, calls, and reviews can feed the Knowledge Graph
- →AI uses real context — your pricing, policies, past interactions
- →Edit once → update reviewed workflows across Voice AI, SMS, and Website Chat
- →Identifies patterns: why customers say yes, why they decline
- →Each business gets an isolated, private knowledge graph
Weekly AI Insights
Your AI business advisor
- →Weekly reports can summarize leads, conversions, and revenue trends
- →Why customers declined — pattern analysis in plain language
- →Channel performance: which platforms bring the best ROI
- →Actionable recommendations to grow your business
- →Field-friendly summaries for owner review
Weekly Insights — Mar 31
Sample insight34
New Leads
42%
Conversion
$8.2K
Revenue
Review
Reply Time
💡Thumbtack leads convert 2x better — consider increasing budget
⚡3 unanswered leads from Sunday — review weekend reply drafts
📈TV mounting requests up 40% — add to homepage promotions
Platform
Built for scale.
From solo handyman to 100-person franchise. One platform that grows with you.
Scheduled Messages
AI can draft a follow-up and schedule a next step after your rules are configured. You see pending messages with a countdown timer. Edit or cancel before they send.
Mobile-ready workflow
Lead review, scheduled-message control, and operator handoff are designed for field teams. App-store availability stays behind release readiness.
Multi-Tenant & White-Label
Run multiple businesses from one dashboard. Fully isolated data, custom branding, role-based access. Built for agencies and franchises.
Website Chatbot
Embed an AI-powered chat widget on your site. Same knowledge base, same operating rules. Capture website leads and route them into the CRM for review or follow-up.
Multi-Language AI
AI detects the customer's language and responds in English, Spanish, or Russian. Auto-detection — no manual setup needed.
Human Takeover Mode
When you reply manually, AI can pause according to configured takeover rules. No conflicting messages. No confusion. You stay in control.
AI Safety
You stay in control.
AI is powerful — but your reputation matters more. That's why every AI action has guardrails.
Review before sending
Every AI reply shows a preview. Edit, approve, or reject before it reaches your customer.
Safe Mode
AI only collects contact info — no pricing, no commitments. You decide when AI can go further.
AI learns from corrections
Override any reply or classification. The Knowledge Base updates — AI gets smarter, not repetitive.
Human takeover
Reply manually and AI pauses for 24 hours. No conflicting messages. No confused customers.
Example:
Customer asks for a price the AI isn't sure about → AI responds: “I'd love to help! Let me have our technician review your request and get back to you with an exact quote. What's a good number to reach you?” — collects info, doesn't guess.
Why Bazas exists
“I spent years answering Yelp messages from my truck, losing Home Depot receipts, and panicking at tax time. I built Bazas because no CRM was made for people like us — people who work with their hands, not behind a desk.”
N
Nikita
Founder & Builder — 10+ years in the field
⚡
Guided
Founder-led onboarding
🛡️
Scoped
Human takeover rules
💬
Unified
Calls, leads, and context
📄
Private
No customer data sales
How we compare
Jobber
Fit: Established FSM suite
AI: Add-on / evolving
Setup: Self-serve or assisted
HouseCall Pro
Fit: Established FSM suite
AI: Add-on / evolving
Setup: Self-serve or assisted
Bazas AI
Fit: AI-native lead response
AI: Core workflow layer
Setup: Founder-led beta
Positioning summary only. Use the detailed comparison pages for current caveats and fit guidance.
FAQ
Common questions
Private beta customers start with founder-led onboarding. We map lead sources, call flow, service boundaries, follow-up rules, and human takeover before customer-facing automation goes live.
Yes. All data is encrypted in transit (TLS) and at rest (AES-256). Each organization's data is fully isolated — no cross-tenant access. We never sell or share your data. Read our privacy policy for full details.
Accounting exports, Google Calendar for scheduling, Twilio for SMS, Yelp, Thumbtack, Google LSA, Microsoft 365 email, provider-agnostic voice adapters, Trustindex reviews, and Zapier for custom workflows. CSV exports available for everything else.
Messages from Yelp, Thumbtack, SMS, email, and your website can land in one inbox. AI uses your knowledge base for context, drafts replies, schedules reviewed follow-ups, and moves the lead through your pipeline. If you reply manually, AI pauses for 24 hours.
Bazas connects calls into your CRM through provider-agnostic voice adapters. The voice agent uses your Knowledge Base to answer missed calls, book appointments into your calendar, create CRM contacts, and store every transcript. The voice layer is provider-agnostic and persona-agnostic, so each tenant can choose the provider, greeting style, and handoff workflow that fits their business.
Bazas uses RAG (Retrieval-Augmented Generation) to build a knowledge graph from your conversations, call transcripts, reviews, and business data. The AI learns your pricing, policies, and customer patterns — getting smarter with every interaction. Edit your info in one place and it updates across all AI channels.
Yes. Every AI follow-up appears with review context and timing controls. You can edit the text, change the send time, or cancel it from the verified dashboard workflow.
Receipts, mileage, and CSV/accountant exports are the operations layer after lead capture. Founder demos confirm which finance workflows are live and safe for your business before relying on automation.
Mobile readiness is part of the product direction, but this site should not promise app-store availability until the release path is verified. Founder demos focus on the workflow that is safe to operate today.
Yes. Our multi-tenant architecture supports unlimited organizations with fully isolated data, custom branding, and role-based access. Perfect for agencies, franchises, and growing teams.
You can override any reply, classification, or pipeline action. AI suggestions are flagged for review. When you correct something, the Knowledge Base updates — AI learns from your feedback.
Private beta is open for selected service businesses now. Book a founder demo or join early access to confirm fit. Founding members get founder-led onboarding and early pricing review.
Ready to stop losing leads?
Book a founder demo to map your lead sources, review AI safety rules, and see the exact workflow before anything customer-facing goes live.
Book a Founder DemoOr join early access:
No spam. Unsubscribe anytime. Privacy policy